If your Shopify import is not working you can check a few things.
1. Check out this article on linking your Shopify shop and make sure you've done everything right.
2. In Shopify, check that your configuration is set correctly. To do this, in Shopify, go to: Apps and sales channel settings > Develop apps > e-tailize > configuration > edit > click everything > Save.
3. Enter eans at barcode in Shopify
Have you completed these steps? Try the import again!